Case Study: Lyle & Scott, SYYCO & Sientia

Case Study: Lyle & Scott, SYYCO & Sientia

Case Study: Lyle & Scott, SYYCO & Sientia

Scaling new customer acquisition through banking channels

SYYCO and Lyle & Scott had a clear objective for Card-Linked Offers: unlock targeted new customer acquisition at scale, without adding operational complexity or compromising on measurement.

As a well-established, premium fashion brand, Lyle & Scott have a mature affiliate programme which is managed by leading management agency SYYCO. Having already seen significant growth with SYYCO, Lyle & Scott were keen to explore additional customer acquisition opportunities to further drive direct revenue. SYYCO recommended CLO as a way to access high-intent audiences inside banking apps at the point of spend. The opportunity was clear, but so were the challenges. Fragmentation across publishers, unclear attribution, and internal scepticism often prevent CLO from scaling beyond small tests.

That’s where Sientia came in.

From the outset the focus was on simplicity and control. Rather than navigating multiple bank integrations and commercial relationships, SYYCO were able to launch Lyle & Scott across some of the largest UK banking platforms through a single access point. At the same time, SYYCO ensured the activity was structured to sit cleanly alongside their existing affiliate setup, ensuring alignment across channels.

What could have been a complex, multi-partner rollout became a streamlined activation with one contract, one reporting framework, and one source of truth.

The early results quickly validated the channel.

A significant majority of transactions were driven by entirely new customers, with only a small proportion coming from existing or lapsed users. This wasn’t CLO acting as another retargeting layer, it was reaching genuinely incremental audiences. Banking environments introduced Lyle & Scott to customers they wouldn’t typically capture through traditional digital channels, all at the moment those users were actively spending.

Just as importantly, this acquisition came efficiently. The cost per new customer remained highly competitive for a premium fashion brand, and compared favourably to other performance channels. Rather than trading margin for volume, the programme delivered a steady flow of high-quality customers at a sustainable cost.

Under the surface, the data reinforced this story. Transaction volumes translated into a broad base of unique customers, rather than being driven by repeat behaviour, and average order values remained consistent with the brand’s wider performance. This signalled that the channel was not diluting customer quality, but instead extending reach.

A key factor in building internal confidence was visibility.

Through Sientia’s live reporting and analytics, the SYYCO team had a clear, real-time view of Lyle & Scott’s performance across banks, markets and customer types. This transparency allowed them to move beyond the typical “black box” perception of CLO and instead treat it as a targeted and measurable growth channel. Performance could be understood, shared with Lyle & Scott, and built upon.

This was further strengthened by the integration into their affiliate ecosystem. This ensured CLO activity sat within a familiar reporting and operational structure ensuring the channel complemented, rather than conflicted with, existing activity.

With strong foundations in place, the focus has now shifted to scale.

What began as a UK activation has expanded into a broader European strategy, with the programme now live across the UK, the Netherlands and Sweden. CLO is no longer a test channel for Lyle & Scott, it is an active part of their customer acquisition mix, supporting both online and in-store growth.

Crucially, this expansion hasn’t introduced additional complexity. The same centralised setup, reporting, and operational model continues to underpin the programme, allowing the SYYCO team to scale Lyle & Scott’s activity confidently and efficiently.

Lyle & Scott’s journey reflects a broader shift in how CLO is being adopted.

When executed correctly, it moves beyond experimentation and becomes a reliable, scalable source of incremental growth. By focusing on data quality, operational simplicity and clear measurement from day one, Sientia has enabled SYYCO and Lyle & Scott to turn a historically opaque channel into one that is built for long-term scale.

Top level metrics for replit: 

  • High new customer rates (~79%)
  • Efficient CAC (~£13.75)
  • 3 x bank publishers launched

About SYYCO

SYYCO is a specialist affiliate, influencer and partnerships management agency with extensive experience in the retail, travel and leisure sectors. We help brands to drive incremental growth through working with well-established, high quality partners, creating efficiencies and reducing costs. To find out more about SYYCO and how we could help your business grow, contact us here.

SYYCO SHORTLISTED FOR THE 2026 PERFORMANCE MARKETING AWARDS

SYYCO SHORTLISTED FOR THE 2026 PERFORMANCE MARKETING AWARDS

SYYCO SHORTLISTED FOR THE 2026 PERFORMANCE MARKETING AWARDS

The entire team at SYYCO are thrilled to announce we have been shortlisted as finalists in two categories at the 2026 Performance Marketing Awards. 


we are performance marketing awards 20th anniversary finalists

Best Programme (Re)Launch or New-to Market:

SYYCO & Natural Baby Shower

From Crawling to Running: Natural Baby Shower’s Affiliate Growth Story

Best Managed Affiliate Programme – SME

SYYCO, Check My Body Health & impact.com

From Insight to Impact, How Affiliate Data Built Check My Body Health’s Newest Best-Seller


It’s great to have the ongoing hard-work and dedication of the team recognised by our peers within the industry, and we’re proud to be shortlisted amongst such a strong list of finalists.

SYYCO are no strangers to the Performance Marketing Awards, having made the Shortlist as finalists in previous years. Most notably, SYYCO were Highly Commended in the Best Managed Affiliate Programme (SME) category for our work with London Theatre Direct and impact.com.

This year is particularly special, given its the 20th Anniversary of the PMAs. SYYCO are looking forward to attending the awards ceremony next month at Grosvenor House in London, waiting to hear if we can go one better this year and win!

About SYYCO

SYYCO is a specialist affiliate, influencer and partnerships management agency with extensive experience in the retail, travel and leisure sectors. We help brands to drive incremental growth through working with well-established, high quality partners, creating efficiencies and reducing costs. To find out more about SYYCO and how we could help your business grow, contact us here.

Affiliate Marketing Jargon Explained (A Beginner-Friendly Guide)

Affiliate Marketing Jargon Explained (A Beginner-Friendly Guide)

Affiliate Marketing Jargon Explained (A Beginner-Friendly Guide)

Affiliate marketing is a brilliant growth channel, but it has one big problem: the language around it can feel like a barrier.

If you’ve ever found yourself nodding along to conversations about cookies, EPC, CPA and attribution while secretly thinking “I’m not sure what any of that means”, you’re not alone. We speak to numerous brands that recognise they want performance-led growth, but feel hindered by the jargon.

That’s exactly why we created our new resource:

Affiliate Marketing for Beginners: Breaking Down the Jargon

It’s a simple, practical guide designed to take the mystery out of affiliate marketing terminology. No overcomplicated explanations, no trying to sound clever. Just clear definitions, useful examples, and a straightforward view of how the channel actually works.

What’s inside the guide?

You’ll find:

  • A plain-English explanation of what affiliate marketing is
  • Who’s who in the channel (publisher, advertiser, network, agency)
  • How tracking and attribution work end-to-end
  • The key terms you’ll hear at launch and day-to-day
  • The main types of affiliates, and what they’re good for
  • A transparent look at what an affiliate agency does and what to expect when working with one

Whether you’re launching an affiliate programme for the first time, picking the channel back up after a slow period, or just want your team to feel more confident talking about it, this guide is a helpful place to start.

Why we made it

At SYYCO, we manage affiliate and partnership programmes for brands across retail, travel, lifestyle and more. We’ve been doing this for a long time, and one thing is always true: affiliate works best when everyone is on the same page.

Understanding the basics makes it easier to make good decisions, ask the right questions, and get more from the channel. This guide is our way of helping brands feel clearer and more confident, before they even get into strategy.

Download the guide

The guide is free to download from our Resources page. Fill out the short form and we’ll send it straight over.

If you’d rather just talk it through, we’re always happy to have a chat. You can also get in touch for a free account review and we’ll take a look at where your programme is today and where the opportunities might be.

Succeeding in Retail Affiliate Marketing: Insights from Team SYYCO

Succeeding in Retail Affiliate Marketing: Insights from Team SYYCO

Succeeding in Retail Affiliate Marketing: Insights from Team SYYCO

Working with some of the UK’s most exciting retail brands has taught us a great deal about what works in affiliate marketing. There are opportunities everywhere, but also some challenges that can trip you up if you’re not careful.

We sat down with Jessica Ten-Kate, our Client Management team leader, and Marta Casero, our Partnerships & Insight Manager, to get their honest take on what retail brands need to know to build programmes that deliver results.

Your Partner Mix Needs a Proper Strategy

Here’s the thing about retail affiliate marketing: there’s no magic formula that works for everyone. The partners that will move the needle for you depend entirely on what you’re trying to achieve.

If you’re all about driving revenue and new customers, cashback sites, voucher codes, and closed-user groups are foundational to an affiliate programme. “These partners consistently deliver strong conversion rates and can drive incremental sales, especially when you give them something exclusive to work with,” Jessica tells us. They might not be the most glamorous part of your programme, but they deliver consistent performance.

But if you’re thinking about the bigger picture and focusing on brand awareness and customer loyalty, you need to be working with content publishers, influencers, and editorial platforms. As Marta puts it, “Content sites can be brilliant for showcasing what your brand is really about, but there has to be a proper fit with their audience. When it clicks you’re not just getting customers, you’re getting the right customers who stick around.”

And don’t sleep on Comparison Shopping Services (CSS), especially if you’ve got a decent-sized product catalogue. CSS partners can provide you with significant visibility through Google Shopping.retail affiliate marketing cover photo

Don’t Just Turn Up for Black Friday

Everyone gets excited about Q4 with Black Friday, Christmas and end-of-season sales. But showing up only when everyone else is shouting the loudest? That’s not a strategy.

“Not every brand can afford to slash prices by 50%,” says Jessica. “But you can still win during peak periods by focusing on value in other ways such as free shipping, gift with purchase, extended returns. It’s about making the customer feel like they’re getting something special.”

Marta also champions for building year-round relationships with your publishers, as well: “The publishers who support you when things get competitive are the ones you’ve been working with all year. We lock in quarterly deals with top publishers to help our clients secure exposure ahead of the rush.”

Something people often forget is that seasonality isn’t just about discounts. Got a new product launching? A back-to-school edit? There’s your seasonal moment right there. Think beyond the flash sale. If you’re interested in learning more about how to take advantage of seasonal events via affiliates you can download our free affiliate marketing calendar guide here.

Standing Out When Everyone’s Doing the Same Thing

The affiliate space is crowded with retailers, so how do you ensure your brand stands out from the crowd?

First off, your creativity needs to be fresh. “Refresh your banners and copy regularly to align them with what’s happening seasonally or trend-wise. It sounds basic, but it makes a real difference to engagement,” Jessica explains. Throw in some exclusive or limited-time offers, and you’re already ahead of most of the competition.

But Marta reckons you need to go deeper than that: “Start by really understanding your audience – who they are, what else they’re buying, which partners influence their decisions. That insight helps you put your money where it’s going to convert.”

The brands that stay relevant are the ones willing to try new partners, test different models, and not just stick with what they’ve always done.

Content and Influencer Partnerships That Work

power of performance influencer partnerships

When it comes to working with content creators and influencers, there’s a balance between giving them what they need and giving them space to do their thing.

“Make their lives easier by providing ready-to-go assets such as lifestyle shots, headline copy, CTAs, curated product selections. This is especially important in fast-moving categories like fashion and beauty, where trends change overnight,” says Jessica.

But brands need to be mindful of being too controlling with their briefs. As Marta highlights, “If it feels like a paid post, audiences will see right through it. The partnerships that work are where the creator genuinely believes in the brand and has the freedom to be creative with how they present it.”

One thing worth considering? Working with content creators outside your obvious niche. Sometimes the best relevance comes from understanding what else your customers care about.

The Stuff That Can Trip You Up

Affiliate marketing isn’t all sunshine and commission payments. Some real challenges can derail your programme if you’re not on top of them.

Quality control is something we manage strategically across all of our client programmes: “We’re manually auditing partner activity and working closely with networks to make sure programme terms are being followed. It’s important that we work with high-quality, incremental partners who add value to the programme instead of detracting from it.”

On the other hand, Marta’s seeing how rising costs and longer onboarding times are making life harder for brands: “The space is crowded, and publishers are being pickier about who they work with. Without a solid plan and the budget to back it up, it can be tough to get noticed.”

And then there’s the tech side. We’re working proactively with our clients to keep their tracking up to date and efficient. “It’s vital to ensure activity is tracked correctly, and we always ask brands to keep us in the loop about any changes to their site which could affect this. If your tracking breaks, you could be overpaying or missing crucial data,” Marta explains.

Sometimes the best thing you can do is simplify and focus on fewer, better-quality partners, rather than trying to manage hundreds of mediocre ones.

The Bottom Line

Affiliate marketing has massive potential for retail brands, but only if you approach it properly. From choosing the right partners to keeping your creative fresh and building genuine, long-term relationships, the brands that succeed are those that treat affiliate marketing as a core part of their marketing strategy, not just a nice-to-have.

If you’re wondering whether your programme is delivering what it should be, we’re always happy to take a look. Book a free programme review and let’s chat about what’s next for your brand. 

How to Use Affiliate Marketing to Maximise Seasonal Events

How to Use Affiliate Marketing to Maximise Seasonal Events

How to Use Affiliate Marketing to Maximise Seasonal Events

Seasonal events are huge opportunities for brands — whether it’s Valentine’s Day, Mother’s Day, Easter, Father’s Day, Halloween, Black Friday, or Christmas. These key dates bring in shoppers looking for gifts, deals, and experiences, making them the perfect time to boost sales through affiliate marketing.

The problem? Many brands focus all their efforts on ads or short-term promotions and miss out on the power of affiliate partnerships — where trusted publishers, influencers, and content creators promote your brand to their highly engaged audiences. The good news? A well-managed affiliate strategy can help you reach the right customers at the right time, while only paying for actual results.

So, how can you make seasonal affiliate campaigns work for your brand? Let’s break it down event by event.


Valentine’s Day: Love is in the (Affiliate) Airvalentines day seasonal events blog image

Valentine’s Day isn’t just about chocolates and roses — it’s a peak shopping period for everything from jewellery and personalised gifts to romantic getaways and restaurant experiences.

Affiliate strategies that work:

  • Gift guide placements – Partner with bloggers and publishers to create “Top Valentine’s Gifts” articles.
  • Influencer campaigns – Work with couples or lifestyle influencers to showcase your products with authentic storytelling.
  • Cashback and voucher sites – Offer exclusive discounts to capture last-minute shoppers looking for deals.

Best-fit partners: Influencers, lifestyle blogs, gifting websites, cashback & deal publishers.


mothers day seasonal events blog imageMother’s Day: A High-Intent Shopping Event

Mother’s Day is a time for treating mums, grandmothers, and mother figures — meaning shoppers are actively looking for the perfect present.

Affiliate strategies that work:

  • Brand collaborations – Work with complementary brands to create curated gift sets promoted through affiliates.
  • Social proof – Encourage influencers to share personal stories about their favourite Mother’s Day gifts.
  • Time-sensitive offers – Use affiliate partners to promote exclusive “order by this date” reminders for last-minute buyers.

Best-fit partners: Parenting bloggers, lifestyle influencers, content publishers, gift guides, cashback & loyalty sites.


Easter: More Than Just Chocolateeaster seasonal events blog image

Easter isn’t just about eggs — it’s a major sales opportunity for fashion, home decor, travel, and family activities. With schools on holiday and families planning getaways, travel brands especially can benefit from a strong affiliate presence.

Affiliate strategies that work:

  • Travel partnerships – Work with travel bloggers and deal sites to promote Easter getaways.
  • Easter gift guides – Secure placements in “Non-Chocolate Easter Gift Ideas” content.
  • Kids & family bloggers – Engage parenting influencers to promote family-friendly Easter experiences.

Best-fit partners: Travel bloggers, deal sites, parenting influencers, lifestyle & fashion bloggers.


fathers day seasonal events blog imageFather’s Day: A Market Still Growing

While Father’s Day sales don’t always match Mother’s Day, it’s still a strong seasonal opportunity — particularly for grooming, fashion, tech, and experience-based gifts.

Affiliate strategies that work:

  • Niche influencer campaigns – Work with dad bloggers and lifestyle influencers to promote “dad-approved” gifts.
  • Subscription box offers – Use affiliates to push last-minute, easy-to-buy subscription gifts.
  • “Best gifts for dads” content – Get featured in Father’s Day roundups on affiliate publisher sites.

Best-fit partners: Dad bloggers, lifestyle influencers, tech & grooming review sites, cashback publishers.


Halloween: Not Just for Costumeshalloween seasonal events blog image

Halloween is becoming a bigger sales event in the UK, with consumers spending on decorations, fashion, food, drink, and experiences.

Affiliate strategies that work:

  • Costume & beauty tutorials – Partner with influencers to showcase costume ideas using your products.
  • Event & experience promotions – Use affiliates to push ticket sales for Halloween-themed events.
  • Home decor & food guides – Work with lifestyle bloggers to highlight Halloween party essentials.

Best-fit partners: Fashion & beauty influencers, food bloggers, event & experience affiliates, cashback sites.


black friday photoBlack Friday & Cyber Monday: The Biggest Affiliate Opportunity

Black Friday & Cyber Monday (BFCM) are huge for affiliate marketing — deal-hunting consumers rely on trusted publishers to find the best discounts. If your brand isn’t using affiliate partners during BFCM, you’re leaving money on the table.

Affiliate strategies that work:

  • Early deal access – Work with affiliates to promote pre-Black Friday deals and VIP early access.
  • High-traffic placements – Secure coverage on major deal, voucher, and cashback sites.
  • Flash sales & urgency tactics – Use affiliates to drive time-sensitive offers with countdown timers.

Best-fit partners: Cashback & voucher sites, deal bloggers, major content publishers, influencers.


Christmas: The Ultimate Shopping Seasonchristmas blog image

Christmas is the biggest retail period of the year, but competition is fierce. A smart affiliate strategy helps your brand stand out, whether you’re selling gifts, holiday experiences, or travel packages.

Affiliate strategies that work:

  • Gift guides & roundups – Get featured in “Best Gifts for…” articles by content publishers.
  • Social media collaborations – Run Christmas-themed affiliate campaigns with influencers.
  • Last-minute shopping promotions – Use affiliates to push “last chance” delivery cut-off dates.

Best-fit partners: Influencers, lifestyle & gifting blogs, cashback & voucher sites, travel & experience publishers.


Not Just Seasonal Events — A Year-Round Strategy Wins Every Time

The biggest mistake brands make? Only focusing on affiliate marketing during peak sales events. While seasonal campaigns can drive huge spikes in revenue, an always-on affiliate strategy ensures:

  • Stronger relationships with top-performing affiliates
  • Consistent revenue throughout the year
  • A head start on competitors when seasonal peaks roll around

At SYYCO, we don’t just manage affiliate campaigns — we build long-term, high-performing programmes that deliver results all year round.

If you want to stop missing out on seasonal revenue and create an affiliate programme that works 365 days a year, let’s chat.

Get in touch with us today!