by syycoadmin | Sep 20, 2026 | SYYCO
The SYYCO Story: 15 Years of Affiliate, Partnerships and People-First Growth
This year marks 15 years of SYYCO.
A lot has changed in that time. Affiliate marketing has evolved into a much broader partnerships ecosystem, the technology behind the channel has become more sophisticated, and the way businesses think about where, and how, people work has changed dramatically.
But for SYYCO, some things have remained remarkably consistent.
The agency was founded with a clear belief that brands deserved better support within affiliate marketing, and that a business could be built differently, around expertise, strong relationships, trust and flexibility.
Fifteen years later, those principles still sit at the heart of SYYCO.

Spotting a gap in the market
Before founding SYYCO, Simon Terry had spent much of his career working across travel, e-commerce and online businesses.
As more of the travel industry moved online, affiliate marketing was becoming an increasingly important part of the digital landscape. But it was also a very different channel to the one brands recognise today.
Simon had seen the challenges from the client side first-hand.
Smaller and mid-sized brands often lacked the support and attention they needed from affiliate networks, while specialist affiliate management agencies were few and far between.
At the same time, the industry itself was still finding its feet. Tracking was less sophisticated, compliance was less developed and there was far less structure around how brands, publishers and networks worked together.
Simon saw an opportunity to change that.
SYYCO was created to give brands the specialist expertise and hands-on support they needed to manage affiliate marketing properly, helping them build stronger relationships, protect their interests and ultimately get more from the channel.
What began as a consultancy quickly developed into something bigger.
As the client base grew, so did SYYCO’s understanding of what effective affiliate management really required.
Bringing together expertise from both the client and publisher sides of the industry helped shape the agency model that followed, with dedicated focus on both client strategy and partner relationships.
It was the beginning of the SYYCO we know today.
Affiliate marketing has changed, a lot
Simon describes the affiliate industry of 15 years ago as something of a “Wild West”.
The channel offered huge potential, but it was far less regulated and structured than it is today.
Over the years, affiliate marketing has matured significantly. Tracking has improved, compliance has strengthened and both brands and publishers have far greater visibility and protection.
The definition of a “partner” has also expanded enormously.
What was once heavily associated with cashback, loyalty and voucher code publishers now encompasses content partners, influencers, CSS, closed user groups, card-linked offers, brand-to-brand partnerships and many other models.
Affiliate marketing has become partnership marketing.
And as the industry has evolved, SYYCO has evolved with it.
Remote-first before remote was the norm
One of the most distinctive parts of the SYYCO story has little to do with affiliate marketing at all.
SYYCO has been a remote business since day one.
Today, remote and flexible working feel familiar. Fifteen years ago, they were far less common.
Initially, running SYYCO remotely made practical sense. It kept costs and risk lower and removed the need for an office that clients and partners did not necessarily need the agency to have.
But it quickly became something much more fundamental to the way the business operated.
Remote working allowed SYYCO to build a team around talented, experienced people who also needed flexibility in their lives.
That might mean balancing work with raising a family, caring responsibilities, another career or passion, or simply wanting greater control over how work fits into life.
The philosophy has always been simple: people should be able to do great work without work needing to take over everything else.
Long before conversations about hybrid working, flexible hours and work-life balance became mainstream, SYYCO was already building a business around trust and autonomy.
And importantly, that has not disappeared as working habits have shifted again following the pandemic.
Flexibility remains part of the culture rather than simply a policy introduced because circumstances demanded it.

A major turning point
Like so many businesses, 2020 became a defining moment for SYYCO.
At the time, the agency was heavily associated with the travel sector. When COVID brought large parts of the travel industry to a standstill, SYYCO needed to adapt quickly.
While the agency itself had historically been travel-led, the team brought experience from a much broader range of sectors.
Before joining SYYCO, team members had worked across affiliate, partnerships and digital marketing for major retail, finance and other consumer brands.
That collective experience became hugely important.
SYYCO was able to use it to diversify the agency, building relationships with brands in new sectors and broadening the client base beyond travel.
The result was an important evolution in the business.
As travel eventually returned, SYYCO was no longer simply a travel affiliate specialist. It had become a genuinely multi-sector affiliate and partnerships agency, with expertise spanning a much wider range of brands and industries.
What was an incredibly challenging period ultimately helped build a broader and more resilient SYYCO.
The things that haven’t changed
The industry may look very different today, but many of the principles behind SYYCO have remained the same.
Trust is one of them.
People are trusted to take ownership of their work, make decisions and bring their expertise to the table.
Flexibility is another.
SYYCO has always recognised that talented people have lives and responsibilities outside of their jobs, and that giving people greater autonomy does not need to come at the expense of high standards or great work.
Relationships matter too.
Whether it is with clients, partners or colleagues, SYYCO has always focused on building long-term relationships rather than simply delivering short-term activity.
That approach can be seen in the clients who return, the referrals the agency receives and the relationships that continue even when people move between businesses.
And perhaps most importantly, SYYCO has always been a business built around people.
For Simon, seeing the team develop and watching SYYCO help its clients grow are among the things he is most proud of after 15 years.
Fifteen years on
From an idea formed after spotting a gap in a still-developing affiliate industry to a multi-sector affiliate and partnerships agency, SYYCO has changed significantly over the last 15 years.
The industry will continue to change too.
New technologies, new partner models and new ways for brands to reach audiences will continue to reshape the partnerships landscape.
SYYCO will evolve alongside it.
But growth does not have to mean losing the things that made the business successful in the first place.
The aim is to keep combining specialist expertise with strong relationships, continue adapting to where the industry is going, and protect the culture of trust, autonomy and flexibility that has existed from the beginning.
Because after 15 years, perhaps the best way to describe SYYCO is that it was simply built differently.
And it still is.
by syycoadmin | May 23, 2026 | Case Studies
Case Study: Lyle & Scott, SYYCO & Sientia
Scaling new customer acquisition through banking channels
SYYCO and Lyle & Scott had a clear objective for Card-Linked Offers: unlock targeted new customer acquisition at scale, without adding operational complexity or compromising on measurement.
As a well-established, premium fashion brand, Lyle & Scott have a mature affiliate programme which is managed by leading management agency SYYCO. Having already seen significant growth with SYYCO, Lyle & Scott were keen to explore additional customer acquisition opportunities to further drive direct revenue. SYYCO recommended CLO as a way to access high-intent audiences inside banking apps at the point of spend. The opportunity was clear, but so were the challenges. Fragmentation across publishers, unclear attribution, and internal scepticism often prevent CLO from scaling beyond small tests.
That’s where Sientia came in.
From the outset the focus was on simplicity and control. Rather than navigating multiple bank integrations and commercial relationships, SYYCO were able to launch Lyle & Scott across some of the largest UK banking platforms through a single access point. At the same time, SYYCO ensured the activity was structured to sit cleanly alongside their existing affiliate setup, ensuring alignment across channels.
What could have been a complex, multi-partner rollout became a streamlined activation with one contract, one reporting framework, and one source of truth.
The early results quickly validated the channel.
A significant majority of transactions were driven by entirely new customers, with only a small proportion coming from existing or lapsed users. This wasn’t CLO acting as another retargeting layer, it was reaching genuinely incremental audiences. Banking environments introduced Lyle & Scott to customers they wouldn’t typically capture through traditional digital channels, all at the moment those users were actively spending.
Just as importantly, this acquisition came efficiently. The cost per new customer remained highly competitive for a premium fashion brand, and compared favourably to other performance channels. Rather than trading margin for volume, the programme delivered a steady flow of high-quality customers at a sustainable cost.
Under the surface, the data reinforced this story. Transaction volumes translated into a broad base of unique customers, rather than being driven by repeat behaviour, and average order values remained consistent with the brand’s wider performance. This signalled that the channel was not diluting customer quality, but instead extending reach.
A key factor in building internal confidence was visibility.
Through Sientia’s live reporting and analytics, the SYYCO team had a clear, real-time view of Lyle & Scott’s performance across banks, markets and customer types. This transparency allowed them to move beyond the typical “black box” perception of CLO and instead treat it as a targeted and measurable growth channel. Performance could be understood, shared with Lyle & Scott, and built upon.
This was further strengthened by the integration into their affiliate ecosystem. This ensured CLO activity sat within a familiar reporting and operational structure ensuring the channel complemented, rather than conflicted with, existing activity.
With strong foundations in place, the focus has now shifted to scale.
What began as a UK activation has expanded into a broader European strategy, with the programme now live across the UK, the Netherlands and Sweden. CLO is no longer a test channel for Lyle & Scott, it is an active part of their customer acquisition mix, supporting both online and in-store growth.
Crucially, this expansion hasn’t introduced additional complexity. The same centralised setup, reporting, and operational model continues to underpin the programme, allowing the SYYCO team to scale Lyle & Scott’s activity confidently and efficiently.
Lyle & Scott’s journey reflects a broader shift in how CLO is being adopted.
When executed correctly, it moves beyond experimentation and becomes a reliable, scalable source of incremental growth. By focusing on data quality, operational simplicity and clear measurement from day one, Sientia has enabled SYYCO and Lyle & Scott to turn a historically opaque channel into one that is built for long-term scale.
Top level metrics for replit:
- High new customer rates (~79%)
- Efficient CAC (~£13.75)
- 3 x bank publishers launched
About SYYCO
SYYCO is a specialist affiliate, influencer and partnerships management agency with extensive experience in the retail, travel and leisure sectors. We help brands to drive incremental growth through working with well-established, high quality partners, creating efficiencies and reducing costs. To find out more about SYYCO and how we could help your business grow, contact us here.
About Sientia
Sientia bridge the gap between advertisers, publishers, and consumers through innovative financial engagement tools. The platform harnesses the power of Open Banking data to help businesses reach millions of UK customers and drive real ROI.
by syycoadmin | Apr 25, 2026 | Uncategorized
SYYCO SHORTLISTED FOR THE 2026 PERFORMANCE MARKETING AWARDS
The entire team at SYYCO are thrilled to announce we have been shortlisted as finalists in two categories at the 2026 Performance Marketing Awards.

Best Programme (Re)Launch or New-to Market:
SYYCO & Natural Baby Shower
From Crawling to Running: Natural Baby Shower’s Affiliate Growth Story
Best Managed Affiliate Programme – SME
SYYCO, Check My Body Health & impact.com
From Insight to Impact, How Affiliate Data Built Check My Body Health’s Newest Best-Seller
It’s great to have the ongoing hard-work and dedication of the team recognised by our peers within the industry, and we’re proud to be shortlisted amongst such a strong list of finalists.
SYYCO are no strangers to the Performance Marketing Awards, having made the Shortlist as finalists in previous years. Most notably, SYYCO were Highly Commended in the Best Managed Affiliate Programme (SME) category for our work with London Theatre Direct and impact.com.
This year is particularly special, given its the 20th Anniversary of the PMAs. SYYCO are looking forward to attending the awards ceremony next month at Grosvenor House in London, waiting to hear if we can go one better this year and win!
About SYYCO
SYYCO is a specialist affiliate, influencer and partnerships management agency with extensive experience in the retail, travel and leisure sectors. We help brands to drive incremental growth through working with well-established, high quality partners, creating efficiencies and reducing costs. To find out more about SYYCO and how we could help your business grow, contact us here.
by syycoadmin | Mar 3, 2026 | Affiliate Marketing Industry Insights, Affiliate Marketing Tips
Affiliate Marketing Jargon Explained (A Beginner-Friendly Guide)
Affiliate marketing is a brilliant growth channel, but it has one big problem: the language around it can feel like a barrier.
If you’ve ever found yourself nodding along to conversations about cookies, EPC, CPA and attribution while secretly thinking “I’m not sure what any of that means”, you’re not alone. We speak to numerous brands that recognise they want performance-led growth, but feel hindered by the jargon.
That’s exactly why we created our new resource:
Affiliate Marketing for Beginners: Breaking Down the Jargon
It’s a simple, practical guide designed to take the mystery out of affiliate marketing terminology. No overcomplicated explanations, no trying to sound clever. Just clear definitions, useful examples, and a straightforward view of how the channel actually works.
What’s inside the guide?
You’ll find:
- A plain-English explanation of what affiliate marketing is
- Who’s who in the channel (publisher, advertiser, network, agency)
- How tracking and attribution work end-to-end
- The key terms you’ll hear at launch and day-to-day
- The main types of affiliates, and what they’re good for
- A transparent look at what an affiliate agency does and what to expect when working with one
Whether you’re launching an affiliate programme for the first time, picking the channel back up after a slow period, or just want your team to feel more confident talking about it, this guide is a helpful place to start.

Why we made it
At SYYCO, we manage affiliate and partnership programmes for brands across retail, travel, lifestyle and more. We’ve been doing this for a long time, and one thing is always true: affiliate works best when everyone is on the same page.
Understanding the basics makes it easier to make good decisions, ask the right questions, and get more from the channel. This guide is our way of helping brands feel clearer and more confident, before they even get into strategy.
Download the guide
The guide is free to download from our Resources page. Fill out the short form and we’ll send it straight over.
If you’d rather just talk it through, we’re always happy to have a chat. You can also get in touch for a free account review and we’ll take a look at where your programme is today and where the opportunities might be.